Answers the phone and assists citizens with requests for emergency and non-emergency services for police, fire, sheriff
and emergency medical service.
Directs citizen inquiries and non-emergency calls to the appropriate agency or organization. Dispatchers law
enforcement and fire and rescue personnel and notifies support and crisis personnel as needed through the use of
multi-channel radio system and computer aided dispatch system.
Requests and disseminates vehicle registration, driver's license, criminal history information through the use of the
Wyoming/National Computer System (WyCjis, NCIC). Obtains computer information and disseminates to law enforcement
officials and investigators. Enters related information into the system. Sends and receive teletype information to and
from related agencies.
Performs related duties as assigned.
REQUIRED QUALIFICATIONS:
Knowledge, Abilities and Skills
Minimum Education, Experience and Certification
High school diploma or equivalent required. Must be 18
DAYS & HOURS:
Rotating Shift; Rotating Days Off
Additional Information
PHYSICAL AND ENVIRONMENTAL CONDITIONS:
Ability to sit, stand and move inside the building . Employees sits at a terminal and listens to a communications
headset in order to process or dispatch calls and to complete paperwork. Must be able to communicate clearly under what,
at times, could be highly complex and stressful situations.
REQUIRED CONTACTS:
Ability to work with dispatch equipment and communicate with citizens and emergency personnel in highly stressful,
possibly emergency situations. Employee communicates with other employees in the work group, citizens and other law
enforcement agencies in order to discuss requests for service and possible criminal activities. Will also exchange
information or request assistance from other agencies and make referrals when necessary.