Focus on Subrogation, Pre-existing, Contestability and Fraud reviews.
1.High School diploma or equivalent.
2.Minimum of 6 months medical claim processing or customer service dealing with all types of plans/claims consistently
exceeding performance levels.
3.Strong reading, writing and verbal communication skills.
4.Good analytical, problem solving, decision making and organizational, and detail oriented skills with ability to
shift priorities.
5.10-key proficiency of 105 spm net on a computer numeric keypad.
6.Type a minimum of 25 wpm net on a computer keyboard.
7.Strong organizational ability to work under pressure to handle variety of functions and meet timelines.
8.Ability to maintain confidentiality and project a professional business image.
9.Ability to multi task, work well under pressure and have strong problem solving and decision making skills.
10.Proficiency with Microsoft Office applications and internal ODS Claims systems.
11.Knowledge and understanding of ODS administrative policies affecting claims and customer service.
12.Ability to come to work on time and on a daily basis.