IT Systems Engineer Senior28119Our people help make Progressive a successful, energetic, forward-moving organization.
Time after time, Progressive has turned the insurance industry upside down through its innovative services, its use of
technology and its continual push to be the No. 1 choice for auto insurance.POSITION SUMMARY:The Systems Engineer Senior
is responsible for providing and supporting the technical infrastructure and platforms that support Progressive's
business systems. Evaluates, recommends, installs, configures, develops, implements, supports, and maintains operating
systems, and hardware and software components, which may include participating on teams and projects to maintain and
enhance assigned platforms. Coordinates and maintains environment changes to the systems, and works to ensure that the
availability of the supported environment meets negotiated service level agreements. Responsibilities may include
developing and maintaining utility software, diagnostic software, operating system components and interfaces, software
tools, system monitoring tools, and management reporting. Responsibilities may also include supporting and maintaining
file maintenance routines, position control languages, program libraries, and servers. May work with hardware and
software vendors. May lead efforts or teams of narrow scope and complexity. May assist more experienced staff members
with performance and capacity planning.DUTIES AND RESPONSIBILITIES:- Designs, installs, configures, and supports various
hardware and software operating environments and infrastructures. Evaluates Progressive-specific requirements and
modifies solutions. May develop special utilities to meet Progressive's environment requirements. Responsibilities may
include following vendor-supplied processes to install base solutions and investigate configurable components. May also
work with others to develop infrastructure and installation diagrams.- May determine compatibility of new components
with all other hardware and software components and may apply any required maintenance. Follows standard implementation
elevation and testing processes to ensure interoperability with other hardware, software, and application components.
Works with other areas within IT to validate functionality and may provide cross training prior to production
implementation.- May assist with the installation of hardware components, which includes the placement, power,
communication, and updating of asset inventory.- May deploy, configure and support servers, which could include building
and supporting request generated systems that interface with Notes. May work with others to connect to remote servers to
interrogate files and logs, and perform Problem Determination and Problem Source Identification. May stage and elevate
new code to new servers, which may include working with other IT areas to resolve issues with source codes and
applications, and to verify functionality.KNOWLEDGE, SKILLS & EXPERIENCE:Education Requirements: Associate's and/or
Bachelor's Degree in an Information Technology, or related discipline, which could include Computer Science, Software
Engineering, or Math. In lieu of a degree, related work experience will be accepted.Work Experience Requirements: Must
have at least 5-7 years of related work experience with operating system hardware and/or software and components in a
large IT environment with many categories of devices, infrastructures, and operating systems. Experience could include
mainframe and/or distributed environments.Required qualifications: -Minimum of 5+ years of direct technical systems
support of Lotus Notes Email administration and Domino Server infrastructure -Person must have current working
experience with CipherTrust IronMail for enterprise inbound/outbound email threat administration-A strong preference
will be given to a person with experience in setting messaging and data retention policies-A strong preference around
experience in larger IT environments of at least 10K users or moreAt Progressive, status quo won't cut it. Our leaders
want results and you'll have the chance to make significant contributions in a company that has taken the insurance
world by storm. Our company is full of opportunity and promise. Consider the strength of your new employer as one of the
country's largest auto insurance companies. You'll be surrounded by smart, driven people like yourself, who combine
innovation and analysis to achieve industry-leading results and recognition, such as the BusinessWeek50 and the
distinction of being one of America's Most Admired Companies, according to Fortune. Visit us at jobs.progressive.com and
share your personality with a company that will value your unique contributions. Equal Opportunity Employer, M/F/D/V.