Grow –Reward – Live – Success you can experience. Courtyard Boca Raton, a Marriott International hotel; located at
2000 NW Executive Center Ct. Boca Raton, Fl. 33431 seek talented associate to join our staff. Join us we’re Marriott
– Now Hiring Guest Service Representative Organize, confirm, process, and conduct all guest check-ins/check-outs, room
reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room
keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of
emergency. Identify and explain room features to guests; supply guests with directions and information regarding
property amenities, services, and hours of operation, and local areas of interest. Ensure that any outstanding requests
or problems from the previous day receive priority and are resolved. Run and review daily reports/logs. Complete
designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to
appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment
vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of
any guest reports of theft. Follow all company policies and procedures; report accidents, injuries, and unsafe work
conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of
proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards;
anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine
appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality
assurance expectations and standards. Stand, sit, or walk for an extended period of time. At Marriott, you define what
success means to you, and then we help make it happen. With opportunities for building your skills, colleagues who share
your enthusiasm, and a clear career path with challenging work that provides direction for growth and promotion. If
you're the kind of person who wants to be challenged, supported, and applauded, this is where you belong. At Marriott,
every job comes with rewards for doing well, opportunities for growing, and tools for building a great life. Look into
Marriott, where life just keeps getting better. Marriott was voted as the "Best Place to Start a Career" by Business
Week Magazine. Excellent benefits package: Medical, Dental, Vision, 401(K)Profit Sharing, Paid Time Off, Tuition
Reimbursement, Company Paid Incentives, Career Advancement, Room Discount, Free or Reduced Meals and Beverage during
shift. Additionally, we offer cell phone discounts, childcare discounts, spending accounts, travel discounts and more.
When applying ONLINE: Apply on-line @ http://greatjobs.marriott.com enter this property zip code 33431 for a list of
openings available. Direct application link: (may have to cut and paste in your browser)
https://wss6a.unicru.com/hirepro/C355/jbBoard_external.jsp?C=355&k=no&lang=en&Eurl=/marriottcorp&Site=518 Please ensure
you have 2 references to provide when applying and allow at least 30-45 minutes to complete on-line application *** When
applying say you found this position on this website as the source *** EOE/M/F/D/V Drug Free Workplace