Careers 101: Customer Service Jobs in Philadelphia

Published on 2008-06-10

Schools:

Though customer service is generally considered to be the quintessential example of an industry in which most occupations require only on-the-job training and basic schooling, Philadelphia's economic status (its city GDP is surpassed only by New York City, Los Angeles and Chicago) results in a much broader range of customer service careers than would be found in other cities. Qualifications for customer service jobs in Philadelphia can thus range from related experience to a bachelor's degree in a specialized subject such as medical or information technology. Dozens of colleges, universities and technical schools are located within the Philadelphia metro area, from Community College of Philadelphia and Peirce College to Temple University and Drexel University.

Employers:

Philadelphia's economy is diverse and highly professional, and finance, insurance, telecommunications, pharmaceuticals, and healthcare are all major economic contributors. Philadelphia, Pennsylvania customer service jobs can be found in these industries as well as heavily service-oriented sectors like retail and wholesale or restaurant and food service.